Shipping & Sustainability

Please excuse packaging appearance!
In an effort to operate as sustainably as possible, all chutbi packaging materials are either reused, recyclable, or biodegradable. Please consider reusing these materials as well, or responsibly discarding them through appropriate recycling methods.

If you have suggestions or recommendations on how to make chutbi ceramics even more sustainably conscious, please visit the Contact Page!

Shipping
Shipping costs are entered as a flat rate on Big Cartel, but may calculate out to be less upon actual shipping (e.g., if you are located on the East Coast or Midwest). If this is the case, you will receive a shipping overage refund.

All shipping costs are for US only. If you are outside of the US and would like to purchase items from chutbi ceramics, please send an inquiry. If you live in the NYC area and would like to do a pick-up instead of shipping (and lower the carbon footprint of chutbi ceramics!), please reach out to make arrangements.

Please note that you are responsible for providing the correct shipping address information.

Returns
If for any reason, you are not satisfied with your purchase, please reach out to request a return & refund. You may return the item(s) within 21 days of receipt of item(s) for a refund of the cost of the item(s), provided the item is returned in its original condition. You will be responsible for cost of shipping.